Don't worry! We've got you covered 😘

Faults are really rare at SnoozeShade - less than 0.1% really rare! But, they will happen occasionally.

We also find that some retailers do not check their returns as thoroughly as we do and so a faulty product gets back into circulation - this makes us very unhappy!

We're sorry you've had this experience and we'll make sure that you get a lovely shiny brand new SnoozeShade!

Please fill in the form below and we'll get cracking!