All SnoozeShade products are guaranteed to be fault-free for one year from purchase.
I am very proud of the fact that we set such high standards in our manufacturing that we very rarely get faults. My fault rate is 0.1%, however, there will always be the odd exception and I am always happy to resolve any problems.
Customer happiness is very important to me so please get in touch if your product has a fault. We will do what we can to help you, replace your product or, if it’s out of warranty, give you a discount on a new one.
You can also sign up for our extended warranty taking quibble-free cover to two years - simply sign up here